All articles

How to Use ClearComply Pro — Fix It Co-Pilot, AI Assistant & Full Compliance Management

April 202610 min read

ClearComply Pro is our most popular plan at R249/month — and for good reason. It takes everything in the Basic plan and adds the tools that let you actually fix compliance issues yourself, without paying an accountant or company secretary thousands of rands per filing.

The centrepiece is the Fix It Co-Pilot: a Chrome extension that sits on top of the CIPC portal and walks you through every field, every form, and every upload step by step. Combined with the AI Compliance Assistant, 8 document templates, all 12+ obligation tracking, and advanced deadline reminders, Pro gives you everything you need to manage compliance for your company in one place.

This tutorial walks through every Pro feature, shows you how to use each one, and explains the practical workflow that saves most Pro subscribers hours every month.

Everything in Basic — plus more

Before diving into the Pro-exclusive features, a quick reminder of what carries over from the Basic plan:

  • Compliance diagnostic — an instant health check that scans your company against CIPC records and flags what's out of order
  • Compliance calendar — your annual return anniversary date, BO filing deadline, and other key dates in one view
  • Compliance monitoring — ongoing checks that alert you when something changes or falls out of compliance
  • Document vault — secure storage for your compliance documents (upgraded to unlimited on Pro)

Pro unlocks the features below — the ones that turn ClearComply from a monitoring tool into a complete compliance management platform.

Fix It Co-Pilot: guided filing on government portals

This is the feature that makes Pro worth every cent. The Fix It Co-Pilot is a Chrome browser extension that overlays step-by-step guidance directly on top of the CIPC BizPortal and eServices portals. Instead of guessing what each field means or which document to upload where, the Co-Pilot tells you exactly what to do at every step.

How the Co-Pilot works

Once you install the ClearComply Chrome extension from the Chrome Web Store, it activates automatically whenever you visit a CIPC portal page. Here is what happens:

  • Step-by-step overlay — the Co-Pilot displays a guidance panel on the right side of your screen. It detects which page you are on and shows the relevant instructions for that specific step in the filing process.
  • Field-by-field highlighting — each form field on the CIPC page is highlighted in sequence. The Co-Pilot explains what information goes in each field, what format CIPC expects, and common mistakes to avoid. No more submitting a form only to get a cryptic error message.
  • Auto-fill your company details — your company registration number, registered name, director details, and other information already stored in ClearComply are automatically populated into the relevant CIPC fields. You verify and confirm rather than typing everything from scratch.
  • Screenshot any confusing form — stuck on a form that does not make sense? Take a screenshot directly from the Co-Pilot interface and the AI analyses the image instantly. It identifies each field in the screenshot and tells you exactly what to enter, in plain language. This is particularly useful for the more obscure CIPC forms that have no documentation.
  • Filing-specific guidance — the Co-Pilot knows the difference between a Beneficial Ownership declaration, an annual return, a director change, and a company name change. Each filing type has its own tailored guidance flow with the correct sequence of steps.

What you can file with the Co-Pilot

The Co-Pilot currently supports guided filing for:

A typical Co-Pilot session

Here is what a typical Beneficial Ownership filing looks like with the Co-Pilot:

  • Open eservices.cipc.co.za in Chrome. The Co-Pilot icon lights up in your toolbar, confirming it is active.
  • Log in with your CIPC customer code. The Co-Pilot detects the login page and reminds you to have your OTP device ready.
  • Navigate to Transact → Beneficial Ownership. The Co-Pilot loads the BO filing guide and displays Step 1 in the side panel.
  • Each field is highlighted as you move through the form. The Co-Pilot explains whether you are an affected or non-affected company, which pathway to select, and what documents to upload at each stage.
  • Your company details are auto-filled from your ClearComply profile. You verify the pre-populated information and make corrections if needed.
  • On submission, the Co-Pilot confirms the filing was successful and prompts you to download your confirmation certificate. It also updates your ClearComply dashboard automatically.

What used to take an hour of confusion and multiple attempts now takes 15–20 minutes on the first try. And you save the R2,500+ that an accountant would charge for the same filing.

Fix It Co-Pilot guiding CIPC filing with step-by-step overlay

The Fix It Co-Pilot overlays step-by-step guidance directly on the CIPC portal.

All 12+ obligations displayed

The Basic plan focuses on your core CIPC obligations: annual returns, Beneficial Ownership, and company status. Pro expands this to show every regulatory obligation your company faces across all government departments. Each obligation displays its current status, next deadline, and exactly what action is needed.

Here is what Pro tracks:

  • CIPC annual return — due on your company anniversary date
  • CIPC Beneficial Ownership declaration — must be filed before your annual return
  • SARS income tax (ITR14) — annual company tax return, due within 12 months of your financial year end
  • Provisional tax — two mandatory payments per year, with an optional third (see our provisional tax guide)
  • VAT returns — if registered for VAT, bi-monthly or monthly submissions
  • PAYE — monthly employer tax submissions and the annual EMP501 reconciliation
  • UIF registration and returns — monthly contributions if you have employees (see our UIF employer guide)
  • COIDA return of earnings — annual submission to the Compensation Fund (see our COIDA guide)
  • Employment Equity reports — annual EEA2 and EEA4 submissions for designated employers (see our EE reporting guide)
  • B-BBEE affidavit or certificate — annual verification or sworn affidavit depending on turnover (see our B-BBEE SME guide)
  • POPIA compliance — ongoing obligations under the Protection of Personal Information Act (see our POPIA guide)
  • PAIA manual — every company must have a PAIA manual and file an annual report with the Information Regulator (see our PAIA guide)

Each obligation is colour-coded: green for compliant, amber for upcoming deadline, red for overdue or non-compliant. You see your full compliance picture at a glance instead of checking multiple government portals.

ClearComply Pro obligations page showing all 12+ regulatory requirements with status indicators

All 12+ obligations in one view — Corporate Governance, Tax, Labour, and Data Protection categories.

AI Compliance Assistant

The AI Compliance Assistant is built into your Pro dashboard. Ask questions in plain language and get instant, context-aware answers based on your company's specific situation.

Examples of questions the assistant handles:

  • “Do I need to register for COIDA?” — the assistant checks whether you have employees and advises accordingly
  • “When is my next VAT return due?” — it pulls from your compliance calendar and tells you the exact date
  • “What documents do I need for BO filing?” — it lists the specific documents based on whether you are an affected or non-affected company
  • “Am I a designated employer for Employment Equity?” — it checks your company's turnover threshold and employee count
  • “What is the penalty for late annual return filing?” — it explains the fee structure and the risk of deregistration

The assistant is trained on South African regulatory requirements across CIPC, SARS, the Department of Employment and Labour, the Compensation Fund, and the Information Regulator. It knows your company's registration details, financial year end, employee count, and turnover — so the answers are specific to you, not generic.

For complex legal matters that require professional judgement, the assistant will recommend consulting a qualified company secretary, tax practitioner, or attorney. It tells you what it can answer confidently and where professional advice is needed.

8 compliance document templates

Pro includes 8 professionally drafted compliance document templates, all pre-filled with your company's details. These are documents that every South African company needs but few have in place:

  • PAIA manual — required by law for every private body; most companies do not have one
  • POPIA privacy policy — a compliant privacy policy for your website and business operations
  • Employment contract template — BCEA-compliant employment agreement for permanent employees
  • Independent contractor agreement — for freelancers and service providers
  • Service level agreement — for client-facing service businesses
  • Non-disclosure agreement — standard NDA for protecting confidential business information
  • Shareholder agreement template — for multi-shareholder companies
  • Director resolution template — for recording formal board decisions

All templates are available from day one of your subscription. Open any template, review the pre-filled details, make any adjustments, and download as Word (.docx) or PDF. No need to pay a lawyer R5,000+ for a standard PAIA manual or privacy policy.

ClearComply Pro document templates — PAIA manual, POPIA privacy policy, consent form, employment contract, and more

All 8 document templates ready to download — pre-filled with your company details.

Stop paying accountants R2,500+ for a single CIPC filing

The Fix It Co-Pilot walks you through every field on the CIPC portal. File it yourself in 15–20 minutes, correctly, on the first attempt.

Advanced deadline reminders

Missing a compliance deadline is how most penalties start. The Basic plan sends reminders at 7, 3, and 1 day before each deadline. Pro extends this significantly:

  • 60 days before — early heads-up so you can plan ahead
  • 30 days before — time to gather documents and prepare
  • 14 days before — start the filing process
  • 7 days before — ensure your filing is submitted or in progress
  • 3 days before — final preparation window
  • 1 day before — last chance reminder

Reminders are sent via email. SMS alerts are coming soon. The 60-day and 30-day reminders are what make the difference — they give you enough lead time to prepare documents, resolve issues, and file comfortably instead of scrambling at the last minute.

Obligation tracking and analytics dashboard

Pro includes a visual dashboard showing your compliance health across all obligations. At a glance, you can see:

  • Which obligations have been filed and are up to date
  • Which obligations are pending and approaching their deadline
  • Which obligations are overdue and need immediate attention
  • Your overall compliance score as a percentage

The dashboard tracks changes over time, so you can see your compliance improving month by month. You can export reports as PDF — useful for board meetings, investor updates, or when an auditor asks for proof of compliance management.

ClearComply Pro analytics dashboard showing compliance score, risk assessment, monthly trend, and category breakdown

Analytics dashboard — compliance score, risk assessment, monthly trend, and breakdown by category.

Document vault (unlimited storage)

The Basic plan includes a 100 MB document vault. Pro removes this limit entirely. Store all your compliance documents in one secure, organised location:

  • CIPC confirmation certificates and filing receipts
  • SARS tax clearance certificates and returns
  • COIDA letters of good standing
  • B-BBEE affidavits and certificates
  • Employment contracts and HR documents
  • PAIA manuals and POPIA policies
  • Board resolutions and shareholder agreements

Documents are encrypted, backed up, and accessible from any device. When the Co-Pilot needs a document during a filing (like your mandate letter or certified ID), it can pull it directly from your vault — no more searching through email attachments or desk drawers.

Frequently asked questions

What is the difference between Basic and Pro?

Basic gives you the compliance diagnostic, calendar, monitoring, and a 100 MB document vault. Pro adds the Fix It Co-Pilot (guided CIPC filing via Chrome extension), AI Compliance Assistant, 8 compliance document templates, all 12+ obligations displayed, advanced deadline reminders (60, 30, 14, 7, 3, and 1 day), and unlimited document storage. Basic tells you what is wrong. Pro helps you fix it.

How does the Fix It Co-Pilot work?

It is a Chrome browser extension. When you open the CIPC BizPortal or eServices portal, the Co-Pilot overlays step-by-step instructions on the page. It highlights each field and tells you exactly what to enter, in what format, and warns you about common mistakes. You can also screenshot any form and the AI will analyse the image and explain what is needed. Your company details are auto-filled from your ClearComply profile.

Can the AI Assistant answer any compliance question?

It is trained on South African regulatory requirements and knows your company's specific situation — your registration details, financial year end, employee count, and turnover. It handles CIPC, SARS, labour, and regulatory questions confidently. For complex legal matters that require professional judgement, it will tell you so and recommend consulting a qualified professional.

Do I get all 8 templates immediately?

Yes. All templates are available from day one of your subscription. They are pre-filled with your company details — company name, registration number, director names, and registered address. Review, adjust if needed, and download as Word or PDF.

Can I downgrade from Pro to Basic?

Yes, anytime from your dashboard under Settings → Subscription. You will keep access to Pro features until the end of your current billing period. Your documents in the vault remain accessible, though uploads will be limited to 100 MB on Basic.

Which plan is right for you?

Managing multiple companies or need business leads? The Enterprise plan adds multi-company management, a leads dashboard, and priority support.

Just need the basics? The Basic plan at R49/month gives you the diagnostic, calendar, monitoring, and document vault — everything you need to know what is wrong. Upgrade to Pro when you are ready to fix it yourself.

This article is for informational purposes only and does not constitute legal advice. Features and pricing are subject to change. For advice specific to your company's situation, consult a qualified company secretary, tax practitioner, or attorney. Information verified April 2026.

Fix your Beneficial Ownership filing — R149 once-off

No subscription. No accountant fees. Just step-by-step guidance.

Our Co-Pilot extension walks you through the CIPC portal in under 15 minutes — field by field. Accountants charge R2,500+ for the same filing.

  • Step-by-step guidance on the CIPC portal
  • Auto-fills your company details
  • Screenshot any form — the AI tells you what to enter
Free compliance check • No sign-up required

Got questions?

Pick a question or type your own below.